Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Equetech's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Equetech' or 'us' or 'we' refers to the owner of the website whose registered office is Ladyhall Ltd, Unit 2 Haybarn Business Park, Cublington Road, Aston Abbotts, Buckinghamshire, HP22 4ND. Our company registration number is 02728738. The term 'you' refers to the user or viewer of our website.

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • The information is provided by Equetech and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  • Every effort is made to keep the website up and running smoothly. However, Equetech takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
  • Orders placed before 13:30 GMT will be despatched the same day (UK/ Ireland only). All orders placed after 13:30 GMT on a Friday-Sunday, will be despatched on the Monday. Delivery to Europe and the rest of the world may take up to two working days to despatch.
  • Our trading opening hours are : Monday-Thursday 10am-4pm (London, GMT)
  • You have 28 days to exchange an item. Additional postage charges may apply.
  • A full refund (less postage charges) will be given if items are returned within 14 days following receipt of the order. Any items returned after this date will be given a credit note (to use within six months). We do not accept items back after 28 days unless faulty. Any worn items, or garments without their original packaging/ labels cannot be refunded/ returned.
  • If you receive a FREE promotional gift with purchase, and you return the purchased item, but wish to keep your free gift, the RRP value of the free gift will be deducted from your refund. This only applies if you return your whole order. Please return the free gift with your purchased return for a full refund. The free gift cannot be substituted for any other item, cash or credit. The free gift will be sent with the order. Placing multiple items does not qualify you for additional free gifts. Only one free gift per customer. We reserve the right to amend, dedact the offers at anytime without prior warning. 
  • From time to time we may offer exclusive offers to our subscribers and reserve the right to release these on to the general public. This applies to any give-aways, sales, promotional codes or similar. Where possible our valued newsletter subscribers will get their early bird exclusive offers ahead of general release through our own promotional channels, however we reserve the right to amend these terms. By subscribing to our newsletter you agree to these terms and conditions.